Privacy Policy
Effective Date: July 17, 2025 (Last Updated: August 8, 2025)
Welcome to the website of Cohen Immigration Law Group, P.C. (“we,” “our,” or “the firm”).
We’re honored that you’re here—and we respect your privacy. Whether you’re seeking legal help, reading about immigration, or just exploring your options, we want you to feel informed and protected.
This Privacy Policy explains how we collect and use your information, how we protect it, and what rights you have when using our website or services. If you do not agree to the terms below, please do not use our site.
1. Information We Collect
We may collect the following types of information:
Personal Identification Information:
- Name
- Email Address
- Phone Number
- Case-related information (as voluntarily submitted)
Technical Information:
- Browser type
- IP Address
- Device Information
- Referral URL
Interaction Data:
- Chatbot transcripts
- Form submissions
- Pages visited and duration
We may also collect data through cookies, pixels, and analytics tools to understand and improve user experience.
2. How We Use Your Information
We use your information to:
- Provide legal intake and respond to inquiries
- Improve the functionality of our website and chatbot
- Communicate with you regarding consultations and services
- Comply with legal obligations
- Analyze marketing effectiveness
We may send relevant updates or information via email or SMS if you opt in. You may unsubscribe at any time.
By submitting your contact information, you agree to receive communications from us via SMS, phone call, or email. Message frequency may vary. Message and data rates may apply. Reply STOP to cancel or HELP for assistance. Carriers are not liable for delayed or undelivered messages.
We retain SMS and call records only as long as necessary to fulfill the purpose of your communication or as required by law. Legal files may be kept for up to 7 years as required by law.
3. Use of Chatbot and Forms
We use chatbot as one of our lead capture and intake solutions. When you interact with our chatbot, your responses may be stored securely for intake purposes. All communications through the chatbot are reviewed by our team but do not constitute legal advice or establish an attorney-client relationship.
4. Attorney-Client Relationship
Contacting us via this website, chatbot, or form does not create an attorney-client relationship. Please do not submit confidential information unless you are an established client.
5. Data Security
We take reasonable technical and organizational precautions to protect your personal data. However, no method of transmission over the internet is entirely secure. Submitting data is at your own risk.
6. Your Rights
If you are a California resident, you have the right to:
- Know what categories of personal information we collect, the purposes for which we use it, and the categories of third parties to whom it is disclosed.
- Request access to the specific personal information we hold about you.
- Request deletion of your personal information, subject to certain legal exceptions.
- Request correction of inaccurate information.
- Opt out of the sale or sharing of personal information (we do not sell your data).
- Not be discriminated against for exercising your privacy rights.
If you are located in the European Union or the United Kingdom, you have the right to:
- Access, correct, or delete your personal information.
- Restrict or object to certain data processing.
- Withdraw consent at any time (without affecting the lawfulness of prior processing).
- Receive your data in a portable format.
- Lodge a complaint with your local supervisory authority.
To exercise any of these rights, contact us at raisa@cohenpc.com or call +1 718-275-1234. If you are making a request on behalf of someone else, we may require verification of your authority.
7. Cookies and Tracking
We use cookies to:
- Monitor site usage
- Personalize content
- Analyze performance
We use the following categories of cookies and tracking technologies:
- Necessary Cookies: Required for core site functionality.
- Functional Cookies: Enable enhanced features like language preferences.
- Analytics Cookies: Help us understand how visitors use our site.
- Advertising Cookies: Used by third-party partners (such as Google Ads and Meta Pixel) to deliver relevant advertising and measure its performance.
You can manage or disable cookies through your browser settings. For Google Ads, you may opt out by visiting Google’s Ads Settings.
We may use Google Ads and related tools to promote our services. These tools may use cookies to track your visit to our site and serve you relevant ads on other websites.
You can opt out of Google’s use of cookies for advertising by visiting Google’s Ads Settings.
8. Third-Party Services
We may share limited data with trusted providers (e.g., CRM, SMS/MMS, scheduling, or email tools) solely to support our services. We do not sell your data. Third-party services are governed by their own privacy policies.
Our website may contain links to external sites (e.g., USCIS, EOIR). We are not responsible for their privacy practices. Please review their privacy policies before providing any personal information.
We may disclose your personal data if required by law, court order, or government request.
9. Children’s Privacy
Our site is not directed to children under 13. We do not knowingly collect data from minors. If you believe we have done so in error, please contact us for removal.
10. Changes to This Policy
We may update this policy from time to time. The latest version will always be posted here with a revised effective date.
11. Consent to This Policy
By using this website, submitting a form, or interacting with our chatbot, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our site or services.
12. Contact Us
For questions about this Privacy Policy or to request data changes:
Cohen Immigration Law Group, P.C.
104-70 Queens Blvd., Suite 314, Forest Hills, NY 11375, United States
raisa@cohenpc.com
13. SMS/MMS Communications
By providing your mobile number, you consent to receive SMS and/or MMS messages from Cohen Immigration Law Group, P.C. related to your inquiry or services.
Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying “STOP” to any message.
For help, reply “HELP” or contact us at +1 718-275-1234 or raisa@cohenpc.com. Carriers are not liable for delayed or undelivered messages.We only send SMS/MMS messages to individuals who have actively opted in.
We do not use pre-checked boxes or implied consent for SMS enrollment.
We do not sell your phone number to third parties.
Thank you for trusting us with your information.
We are committed to transparency, integrity, and your privacy.